Frequently Asked Questions

Go to Search & Pricing, search for your name, then add the domain to your cart and check out via the Shop.

You’ll need a registrant contact (name, email, and address) and a payment method at checkout. For some TLDs, additional verification may be required.

Yes. Many extensions support multi‑year registration. You’ll see available term lengths during checkout.

Unlock the domain at your current registrar, request the authorization (EPP) code, then start the transfer from Transfer a Domain. Transfers typically add one year to the registration term (where supported).

Usually no. A transfer changes the registrar, not your DNS. If your nameservers stay the same, your site and email should continue to resolve normally.

Manage nameservers and DNS records from DNS & Management. Changes can take time to propagate (often minutes to a few hours, up to 24–48 hours in rare cases).

Renewal timing depends on your settings and the extension. We recommend enabling auto‑renew and keeping a valid payment method on file to avoid interruptions.

Expired domains may stop resolving and can enter a grace period, then redemption, and eventually become available to the public. If you’re close to expiry, renew as soon as possible to avoid extra fees or loss of the name.

Yes. After purchase or renewal, you can use your account order history to download a receipt. If you need an invoice for your business, send us a message with your order number.