Overview
This Privacy Policy explains what information we collect, why we collect it, and the choices you have. It applies to our website and services, including domain registration, transfers, DNS management, and hosting add-ons. Some services are provided through third-party partners (such as registries and payment processors) and may require sharing information to deliver the service.
Data
Information We Collect
We collect information you provide directly (such as your name, email, billing details, and account credentials) and information collected automatically (such as device data, IP address, and usage analytics). When you register a domain, we may also collect registrant contact details required by ICANN and the relevant registry.
How We Use and Share Data
We use your information to provide services, keep your account secure, process payments, and improve our products. We share data only when needed to deliver services or comply with legal obligations.
Provide and support services
To create and manage your account, register and renew domains, process transfers, manage DNS settings, and provide customer support.
Process payments
Payment details are handled by payment processors. We receive confirmation and limited transaction details needed for billing and fraud prevention.
Domain registration disclosures
Domain registration may require sharing registrant and administrative contact information with registries, registrars, and escrow providers. Public WHOIS display depends on the TLD and privacy settings.
Security and fraud prevention
To protect accounts, prevent abuse, detect suspicious activity, and enforce our terms. This may include logging sign-in events and rate limiting.
Legal and compliance
We may disclose information if required by law, regulation, subpoena, or valid legal process, or to protect the rights and safety of fluzix and our customers.
Service providers
We may share information with vendors who help us operate (hosting, email delivery, analytics, customer support tools). They are permitted to use data only to provide services to us.
Controls
Your Choices and Rights
You can access and update account details, manage marketing preferences, and request help with privacy-related questions. Depending on your location, you may have additional rights such as requesting access, correction, deletion, or portability of certain personal information.
We retain information only as long as necessary for the purposes described here, including to meet legal, accounting, and security requirements. Some domain registration records must be retained to comply with ICANN and registry policies.
Next
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